Hi333 Terms & Conditions — Please read before using the platform

Hi333 (hereinafter referred to as the "Platform", "we", or "hi333") is an online Sports Betting and casino platform operating for users in Bangladesh. By accessing hi333's website or using any of its services, you agree to be bound by these terms and conditions.

These Terms & Conditions may be updated at any time. hi333 will post a notice on the website and the "Last Updated" date will change accordingly. Continued use of the platform after any changes constitutes acceptance of the updated terms.

These terms constitute a legal agreement between hi333 and the user. If you disagree with any part of these terms, please discontinue your use of the hi333 platform.

• Hi333 reserves the right to refuse service to any user without providing a reason.
• All services on hi333 are intended for personal entertainment purposes only.
• Using the platform for commercial purposes or through automated systems is strictly prohibited.
• Hi333's brand, logo, and content may not be used without prior authorization.

To open an account with hi333, the following eligibility requirements must be met. All information provided during registration must be accurate and complete. Providing false information will result in immediate account termination and any funds on balance may be forfeited.

• Age Restriction: You must be at least 18 years old to register on hi333. A national ID card or passport may be required for age verification.
• One account: Only one account is allowed per person, household, device, or IP address. Creating multiple accounts will result in all accounts being closed.
• Accurate Information: Your name, address, phone number, and email address must be accurate. hi333 must be notified immediately of any changes to this information.
• Password Protection: You are solely responsible for keeping your account password confidential. Any unauthorized access to your account must be reported to hi333 immediately.
• KYC Verification: Identity verification (KYC) is mandatory before withdrawals. Failure to submit the required documents may result in a withdrawal being withheld.

Hi333 may request KYC documents at any time. Failure to submit the required documents may result in temporary account suspension. Accepted documents generally include a National ID, passport, driving licence, and a recent utility bill.

All betting activities on hi333 are governed by the rules below. hi333 reserves the right to accept or reject any bet. Once a bet is confirmed, it cannot be cancelled, except in cases of technical error where special measures may be taken.

• Minimum Bet: The minimum bet amount is ৳10. Maximum bet limits may vary depending on the event and market.
• Odds Changes: If the odds change before a bet is confirmed, the bet will be accepted at the updated odds. In live betting, odds can change at any moment.
• Event Cancellation: If an event is cancelled, all bets placed on that event will be refunded. hi333 reserves the right to make the final decision on cancelled events.
• Multiple Bets: In a multi-event bet, if one event is cancelled, that selection will be removed and the remaining bet will be settled accordingly.
• Technical Error: hi333 will not be held liable for bets that fail to process due to server errors or network issues. However, please contact the support team if this occurs.
• Suspicious Betting: hi333 reserves the right to investigate and withhold payment if unusual betting patterns are detected.

Hi333 offers betting on a wide range of sports, including e-sports, cricket, football, and tennis. Sport-specific betting rules apply and are listed separately on the hi333 website.

All financial transactions on hi333 are handled securely and transparently. Detailed rules regarding deposits and withdrawals are outlined below.

Deposit: Deposits on hi333 can be made via bKash, Nagad, Rocket, and cryptocurrency. The minimum deposit is ৳100. Deposits are generally instant, though delays may occur due to banking system issues.

Withdrawal: KYC verification must be completed before withdrawals. The minimum withdrawal amount is ৳500. Withdrawals are typically processed within 5 to 15 minutes. Complex cases may take up to 24 hours.

• Withdrawals can only be made to a payment method registered in your own name.
• Withdrawals must be made via the same method used for the deposit, unless that is not possible.
• Hi333 charges no deposit fees. Withdrawals are also generally free of charge.
• Specific wagering requirements must be met before bonus funds can be withdrawn.
• Hi333 reserves the right to place a hold on withdrawals in the case of suspicious transactions.

Hi333 regularly offers a variety of bonuses and promotions. Each offer has its own terms and validity period. Please read the relevant terms carefully before accepting any bonus.

• Welcome Bonus: Applicable on your first deposit only. Available once per new account. Funds cannot be withdrawn before the specified wagering requirements are met.
• Reload Bonus: Bonus earned on regular deposits. Available as weekly or monthly offers. Terms and validity vary by offer.
• Cashback: A set percentage of losses returned within a specific period. Cashback funds generally come with lower wagering requirements.
• Referral Bonus: You can earn a bonus by referring a friend to hi333. The referred person must successfully register and make a deposit.

Hi333 reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse is detected, hi333 may void the bonus and suspend the associated account. Attempting to claim bonuses through multiple accounts will be considered bonus abuse.

Hi333 may temporarily suspend or permanently close any account under the circumstances listed below. If an account is closed, any valid balance will be returned, though bonus funds may be forfeited.

• Any violation of these terms and conditions.
• Registering with false or incomplete information.
• Operating multiple accounts.
• Bonus abuse or fraudulent activity.
• Money laundering or suspicious financial activity.
• Abusive or threatening behavior.
• Operating an account on behalf of a minor.

Users may also close their account at any time by emailing support@hi333.ws. It is advisable to withdraw any remaining balance before closing the account.

Hi333 believes betting is a form of entertainment, not an addiction. The platform offers various tools to promote responsible betting. If you feel betting is having a negative impact on your life, please contact us right away.

• Deposit Limit: You can set a maximum daily, weekly, or monthly deposit limit.
• Self-Exclusion: Temporarily exclude yourself from betting for a set period of time.
• Cooling-Off Period: You can take a betting break ranging from 24 hours up to 30 days.
• Reality Check: You will receive periodic reminders about your betting session time.

Anyone under 18 is strictly prohibited from using hi333. Parents can use parental control software to monitor their children's online activity. If you're struggling with a betting problem, hi333's support team can connect you with the right help. For more information, visit our Responsible Gaming View page.

Hi333 is committed to resolving all disputes fairly and transparently. If you have a complaint, you can seek resolution through the process outlined below.

• First Step: Email support@hi333.ws or reach us via live chat. Please describe your issue clearly.
• Investigation Process: hi333 typically responds to complaints within 48 hours. Complex cases may take up to 7 business days.
• Final Decision: hi333's decision shall be considered final. However, in serious cases, international arbitration may be pursued.

In any dispute regarding betting outcomes, hi333's server logs shall serve as the final evidence. If incorrect odds are displayed due to a technical error, hi333 reserves the right to void the affected bet.

By using the hi333 platform, you are solely responsible for complying with the applicable laws of your country. hi333 will not be liable for the following:

• Betting issues caused by internet connection loss.
• Transaction delays due to issues with third-party payment systems.
• Disclosure of the user's own account credentials.
• Consequences of betting in violation of local laws.
• Service disruptions caused by circumstances beyond hi333's control.

Hi333 adheres to all applicable international standards and regulations. Any disputes relating to the platform will be resolved in accordance with relevant laws. hi333 reserves the right to verify IP addresses and user locations.